开发和验证工作场所关系需求满意度表 (W-RNSS)
Veronika Hanc1, Gregor Žvelc1, Boštjan Bajec1
1Department of Psychology, Faculty of Arts, University of Ljubljana, Ljubljana, Slovenia.
Frontiers in psychology
|July 12, 2024
概括
在工作中满足员工的关系需求可以提高工作满意度,参与度和动机,同时减少倦怠. 这项研究验证了一个新的尺度来衡量这些关键的工作场所连接.
科学领域:
- 心理学 心理学 心理学
- 组织行为 组织行为
- 工作场所的幸福 工作场所的幸福
背景情况:
- 不良的工作场所关系带来了重大的心理社会风险.
- 优质的人际关系促进积极的结果,防止负面的结果.
- 埃尔斯金的关系需求模型为了解员工在工作场所动态中的需求提供了一个框架.
研究的目的:
- 调整关系需求满足度表 (RNSS) 适用于同事关系.
- 检查工作场所关系需求的因素结构.
- 调查关系需求满足与各种工作方面之间的联系.
主要方法:
- 为同事关系调整了一般的RNSS,创建了工作场所关系需求满意度表 (W-RNSS).
- 在工作场所环境中向273名参与者 (员工和学生) 进行W-RNSS的管理.
- 使用双因素模型分析了因子结构,并评估了尺度可靠性 (克朗巴赫的α).
主要成果:
- W-RNSS显示出强大的有效性和可靠性 (总尺度α = 0.93;子尺度α在0.770.89之间).
- 一个双因素模型最好地描述了数据,证实了5个因素结构和一个一般因素.
- 关系需求的满足与工作满意度,参与度和动机正相关,与倦怠负相关.
结论:
- W-RNSS是衡量同事关系中的关系需求的有效和可靠工具.
- 满足关系需求对于提高员工的工作满意度,参与度,动机和减少倦怠至关重要.
- 在未来,W-RNSS有可能对工作场所关系进行研究,并制定实际干预策略.
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