医院数字工具的悖论:定性采访研究
Marie Wosny1,2, Livia Maria Strasser1, Janna Hastings1,2
1School of Medicine, University of St Gallen, St.Gallen, Switzerland.
Journal of medical Internet research
|July 15, 2024
概括
医院中的数字工具让医疗保健专业人员 (HCP) 感到丧,在效率承诺和现实之间产生悖论. 了解医疗保健人员的经验对于成功的医疗保健技术转型和减轻负面影响至关重要.
科学领域:
- 医疗信息学 医疗信息学
- 数字化健康转型
- 医疗保健管理的管理
背景情况:
- 数字工具越来越多地融入医院环境,影响医疗保健专业人员 (HCP) 的日常工作.
- 这种数字化转型既带来了机遇,也带来了挑战,可能会对临床医生的福祉产生负面影响.
研究的目的:
- 探索医疗保健工作人员在日常医院工作中浏览数字工具时的实践经验.
- 确定与医疗保健提供数字化相关的关键主题和挑战.
主要方法:
- 对52名医疗保健工作者进行了定性深度访谈.
- 参与者代表了14家瑞士医院的24个医学专业.
- 诱导性主题分析用于分析采访数据.
主要成果:
- 出现了四个主要主题:数字工具的使用,工作流程和流程,医疗保健工作人员的护理提供经验和数字化转型管理.
- 发现了六个悖论,包括效率与低效率,面对面与接口通信,信息获取与信任.
- 这些悖论可能解释了医院数字化的持续挑战.
结论:
- 承认和整合医疗保健工作者的经验对于成功采用医疗保健技术至关重要.
- 了解临床医生的观点可以帮助减轻数字化的负面影响.
- 医疗服务人员的洞察力为解决长期存在的健康信息学问题和未来挑战提供了有价值的策略.
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