对购买意图的感知CSR影响:感知有效性,利他性归因和CSR-CA信念的作用
1Digital Economy and Trade College, Wenzhou Polytechnic, Wenzhou, Zhejiang 325000, China.
Acta psychologica
|July 19, 2024
概括
消费者在购买时越来越多地考虑企业社会责任 (CSR). 这项研究表明,企业社会责任直接提高购买意向,并间接通过利他主义归因,通过感知有效性和企业社会责任-CA信念调节.
科学领域:
- 工商管理 工商管理
- 消费者心理学 消费者心理学
- 营销 营销 营销 营销 营销
背景情况:
- 消费者对企业社会责任 (CSR) 的认识日益增长,影响了购买决策.
- 归因理论为理解消费者对企业社会责任的看法提供了一个框架.
- 企业社会责任与购买意图之间的联系需要对调解和调节因素进行更深入的调查.
研究的目的:
- 调查内部机制,将感知到的企业社会责任与消费者购买意图联系起来.
- 开发和测试基于归因理论的调节调解模型.
- 探索感知有效性和CSR-CA信念的调节作用.
主要方法:
- 使用问卷调查对概念模型进行实证测试.
- 调节调解模型分析的应用.
- 对消费者认知和购买意图的统计分析.
主要成果:
- 感知到的企业社会责任直接和积极地影响消费者的购买意图.
- 感知到的企业社会责任通过利他主义的归因间接和积极地影响购买意图.
- 消费者感知到的有效性和CSR-CA的信念调节了这些关系.
结论:
- 企业社会责任通过直接和间接的途径显著影响消费者的购买意图.
- 了解消费者属性和信念对于有效的企业社会责任战略至关重要.
- 调查结果为学术界和行业提供了洞察力,以加强企业社会责任的参与和营销.
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