实施患者伙伴关系方法来提高护理和服务的质量:一个多个案例研究协议
Tania Deslauriers1,2, Isabelle Gaboury3, Mathieu Jackson4
1School of Rehabilitation, Faculty of Medicine, Université de Montréal, Montreal, Canada.
PloS one
|July 22, 2024
概括
本研究探讨了北克省的医疗保健机构如何在质量改进计划中实施患者和家庭伙伴参与. 结果将指导最佳实践,让合作伙伴参与改善医疗保健质量.
科学领域:
- 医疗保健管理的管理
- 患者参与 患者参与
- 提高质量 提高质量
背景情况:
- 患者和家庭伙伴 (PFPs) 在改善医疗保健质量 (QI) 中的全球参与度日益增长.
- 组织对记录PFP参与流程进行改进的兴趣增加.
- 北克的2018年框架为PFP参与QI提供了指导方针,但缺乏实施清晰度.
研究的目的:
- 记录北克的PFP参与框架在大型医疗机构的实施情况.
- 了解PFP参与QI流程在不同环境中是如何运作的.
- 确定影响PFP参与的实施和结果的因素.
主要方法:
- 在四个大型北克医疗保健机构进行的定性多重案例研究.
- 通过半结构面试 (每例12-15),非参与者观察和文档分析收集数据.
- 使用框架方法进行案件内和案件间分析.
主要成果:
- 在QI过程中对PFP参与策略的比较.
- 确定影响PFP参与实践的因素.
- 评估PFP参与的优点,缺点和实施结果.
结论:
- 建议有效的PFP参与医疗保健QI.
- 组织设计和实施PFP参与计划的例子.
- 适用于北克和其他地区的见解.
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