在认证护理助理中探索员工发言的障碍:一项定性研究
Health care management review
|July 23, 2024
概括
障碍物阻止经过认证的护理助理在工作中发声. 解决负面经验,不利条件和技能差距对于改善他们的声音和组织成功至关重要.
科学领域:
- 医疗保健工作人员的沟通
- 组织心理学是组织心理学.
- 长期护理管理的管理.
背景情况:
- 员工的声音与工作满意度,员工保留和组织改进有关.
- 医疗保健专业人员,包括注册护士,往往面临的障碍,行使声音.
- 关于在长期护理机构中认证护理助理 (CNA) 面临的障碍的研究有限.
研究的目的:
- 探索阻碍认证护理助理 (CNA) 发声的障碍.
- 了解影响长期护理中CNA语音的因素.
主要方法:
- 与24名荷兰认证护理助理进行了7个重点小组.
- 定性研究方法收集深入的见解.
主要成果:
- 由于过去的负面经历,CNA有时不愿意表达担忧.
- 不利的工作条件限制了CNA表达意见的能力.
- 有时CNA缺乏必要的技能,以有效地沟通想法和关切.
结论:
- 医疗管理人员必须解决多个因素来增强CNA的声音.
- 提高CNA的声音对于他们的福祉和组织成功至关重要.
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