为什么印度尼西亚消费者在直播平台上购买? 关于消费者感知价值理论的研究
Hao Zhang1, Sinta Zheng1, Peifeng Zhu2
1College of Economics & Management, Nanjing University of Aeronautics and Astronautics, Nanjing, 211106, China.
Heliyon
|July 23, 2024
概括
印尼消费者在TikTok Live上购买,因为实用主义,享乐主义和社会价值观对购买意图产生了积极影响. 受这些价值观影响的对产品和卖家的信任,在社交商务直播中调解购买决策.
科学领域:
- 社会科学 社会科学 社会科学
- 商业和经济学 商业和经济学
- 营销 营销 营销 营销 营销 营销
背景情况:
- 社交媒体商业,特别是TikTok Live,在印度尼西亚正在增长.
- 尽管有营销兴趣,但直播商业面临着消费者信任挑战.
研究的目的:
- 调查影响印尼消费者在TikTok Live上购买意图的因素.
- 检查这种关系中 (对产品和卖家) 感知到的信任的调解作用.
- 分析实用主义,享乐主义和社会价值观对购买意向的影响.
主要方法:
- 使用通过谷歌表格分发的问卷进行实证研究.
- 用SPSS 26和SPSS Amos软件进行的数据分析.
- 用于验证和假设测试的结构方程模型 (SEM).
主要成果:
- 功利主义,享乐主义和社会价值观显著和积极地影响购买意图.
- 实用主义和社会价值观积极影响对产品和平台的信任.
- 享乐价值积极影响人们对平台的信任,而不是对产品的信任.
结论:
- 感知价值是直播商业中购买意图的关键驱动因素.
- 对于卖家来说,建立对产品和平台的信任至关重要.
- 进一步的研究应该探索影响TikTok Live消费者行为的其他因素.
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