在美国的实践环境中进行瘤药房人员调查
Andrew Wechter1, Anne M McDonnell2, Emily Zimdars3
1Michigan Medicine, Ann Arbor, MI, USA.
概括
瘤药房人员配置模式因实践环境而异. 这项调查提供了关键指标,并强调了在瘤药房运营中需要标准化的基准测试.
科学领域:
- 药房实践 在药房实践.
- 医疗保健管理的管理
- 瘤服务 瘤服务
背景情况:
- 瘤药房的运作复杂,并且对于每个医疗机构来说都是独特的.
- 缺乏用于人员配置模型的标准化指标.
- 基准测试对于优化瘤药房服务至关重要.
研究的目的:
- 为瘤药房人员配置模型指标提供基础资源.
- 收集有关当前人员配置实践的基准数据.
- 确定瘤药房运营的关键领域.
主要方法:
- 一项调查由血液学/瘤学药房协会实践成果和专业基准评价委员会 (POPBC) 瘤学药房人员模型工作组设计和分发.
- 该调查收集了有关设施,一般指标,门诊输液,住院/门诊服务,信息技术和培训的数据.
- 用描述性统计数据来分析收到的67个回复.
主要成果:
- 大多数受访者来自学术医疗中心 (55%) 和社区医疗中心 (31.3%).
- 监测住院患者的周转时间 (20%) 和门诊站点的周转时间 (39%) 不同.
- 患者教育跟踪是普遍的;在63%的场所,洁净室清洁是药房的责任.
结论:
- 瘤药房的运营和工作人员高度个性化.
- 该调查提供了对国家瘤药房实践的见解.
- 显然需要制定人员配置模型的基准和指标.
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