制造业常规调整和对人类表现的影响的促进和阻碍因素 - - 特殊目的设置中的三项实验研究中的意外见解
Annette Kluge1, Arnulf S Schüffler1, Christof Thim2
1Faculty of Psychology, Chair of Industrial, Organizational and Business Psychology, Bochum, Germany.
Ergonomics
|July 24, 2024
概括
制造业的日常调整受工人留守度的影响,而不仅仅是时间压力等上下文因素. 低保留率的工人可能需要在更换期间得到额外的支持.
科学领域:
- 工业工程 工业工程 工业工程
- 组织心理学 组织心理学
- 人类因素工程 人类因素工程
背景情况:
- 由于消费者行为转变和战略决策,制造业的日常工作正在适应变化.
- 情境强度理论为理解工人适应提供了一个框架.
- 调查影响两个工人的职位例程适应的因素对于运营效率至关重要.
研究的目的:
- 检查情境和与人有关的因素如何影响工人适应制造业常规变化.
- 确定有助于或阻碍成功实施适应例行程序的具体因素.
- 通过流程修改提供支持工人的见解.
主要方法:
- 进行了三项研究,不同的上下文因素 (检索线索,时间压力,便利性).
- 测量了与个人相关的因素 (保留性,自我效能,感知成本).
- 性能指标 (错误类型,生产时间) 在调整之前和之后使用重复测量ANOVA和MANOVA进行评估.
主要成果:
- 适应新的日常工作通常会增加所有参与者的生产时间.
- 在研究1和研究2的参与者中,错误率保持稳定.
- 工人保留率在初始阶段和调整后的例行阶段都显著影响了错误率.
结论:
- 持续运营中的常规变化需要时间,不管情况因素如何.
- 工人保留率是制造业常规适应过程中绩效的关键预测指标.
- 对于具有较低保留率的员工来说,可能需要额外的支持,以有效地管理流程变化.
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