自我识别和工作场所经验调查,以促进医疗保健中的公平和包容性
Naomi Mumbi Maina1, Neila Miled1, Melissa Crump1
1Provincial Health Services Authority, Vancouver, British Columbia, Canada.
Healthcare management forum
|July 24, 2024
概括
本案例研究详细介绍了加拿大卫生当局首次进行的多样性,公平性和包容性 (DEI) 调查. 关键的教训强调了早期领导者参与,充足的资源和成功DEI举措的保密性.
科学领域:
- 组织心理学 组织心理学
- 公共卫生管理公共卫生管理.
- 劳动社会学工作的社会学.
背景情况:
- 组织文化转型越来越依赖于数据和评估.
- 多样性,公平和包容 (DEI) 倡议需要评估员工人口统计和计划对边缘化社区的影响.
研究的目的:
- 介绍一个新型的自我认同和工作场所经验调查在一个大型加拿大医疗机构的案例研究.
- 为开展DEI评估的医疗机构分享实际经验教训和建议.
主要方法:
- 进行了全面的自我识别和工作场所经验调查.
- 实现了30.7%的响应率,分析数据以告知DEI策略.
- 记录了实施调查的过程,挑战和成功.
主要成果:
- 这项调查是不列颠哥伦比亚省卫生服务局首次进行的.
- 确定了关键的成功因素,包括领导层的早期参与,足够的计划时间和资源配置.
- 强调确保保密的重要性,以培养参与者的信任,并鼓励诚实回应.
结论:
- 有效的DEI转型需要强大的数据收集和评估方法.
- 根据调查结果实施基于调查结果的行动对于建立员工信任和推动组织DEI目标至关重要.
- 为医疗机构提供建议,以通过类似的调查成功导航其DEI旅程.
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