一个自我评估的成熟度矩阵,以支持大规模的变化,使用协作网络在新西兰卫生系统
Kanchan M Sharma1, Peter B Jones2, Jacqueline Cumming3
1Te Tai Ōhanga The Treasury, 1 The Terrace, Wellington, 6011, New Zealand. Kanchan.sharma@treasury.govt.NZ.
BMC health services research
|July 25, 2024
概括
一个新的成熟度矩阵可以帮助新西兰的卫生领导人.
科学领域:
- 医疗系统转型 医疗系统转型
- 实施科学 实施科学
- 合作网络合作网络.
背景情况:
- 复杂的卫生系统中的大型系统转型 (LST) 需要有效的变化管理工具.
- 协作网络,称为联盟,在新西兰 (NZ) 卫生系统中实施,以整合护理.
- 确定需要一个工具来指导卫生系统领导人专注于LST努力.
研究的目的:
- 为协作网络开发一个学习工具,以评估和增强他们的变革准备.
- 根据新西兰卫生系统领导人和联盟成员的见解创建成熟度矩阵.
主要方法:
- 通过与新西兰卫生系统高级领导人的研讨会,构建了一个成熟度矩阵.
- 该矩阵经过实证测试,并与三个联盟进行了改进.
- 纳入了来自新西兰卫生部毛利健康战略和政策团队的反.
主要成果:
- 成熟度矩阵概述了成功LST的10个关键要素,包括成功指标和成熟度水平.
- 测试表明,矩阵作为学习工具,促进集体反思.
- 该工具是针对新西兰的特定环境,结合了怀基条约的原则,是首个针对大规模卫生系统变革的工具.
结论:
- 定期使用成熟度矩阵进行自我评估,可以促进健康领导者和网络之间的学习和知识共享.
- 该矩阵解决了新西兰卫生系统的差距,并为国际实施科学文献做出了贡献.
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