很少听到的声音 - 赋予威尔士的产妇服务权力
1The Centre for Digital Public Services, Clinical Informatics Directorate, Digital Health and Care, Wales.
Studies in health technology and informatics
|July 25, 2024
概括
这项研究强调了以用户为中心的设计 (UCD) 如何改善为罕见听到的群体提供数字产妇服务. 实施可访问的数字记录赋予妇女和分娩人员权力,减少焦虑和改善健康结果.
科学领域:
- 数字健康数字健康
- 以用户为中心的设计
- 孕产妇健康 孕产妇健康
背景情况:
- 很少听到的群体在数字设计中经常被边缘化.
- 威尔士孕产妇服务的数字解决方案需要解决这些差异.
研究的目的:
- 展示以用户为中心的设计 (UCD) 方法的好处.
- 实施威尔士孕产妇服务的数字解决方案.
- 纳入很少听到的群体的需求.
主要方法:
- 进行了半结构化采访,采访来自罕见群体的妇女和分娩人员.
- 利用研究见解为服务模式设计提供信息.
- 专注于产妇预约前后的数字记录交付.
主要成果:
- 确定了增强妇女和分娩人员体验的机会.
- 展示了减少患者焦虑的潜力.
- 强调建立可靠和可访问的数字产妇记录.
结论:
- 以用户为中心的设计方法对于产妇服务的数字化转型至关重要.
- 专注于那些有健康差异的人的需求,会对福祉产生积极的影响.
- 数字产妇记录能够为改善健康结果提供知情决策.
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