建立一个排放满意度问卷系统的影响
Hsiao-Ning Chen1, Hsin-Ling Chen1,2
1Department of Nursing, MacKay Memorial Hospital, Taipei, Taiwan.
Studies in health technology and informatics
|July 25, 2024
概括
实施电子出院满意度问卷系统提高了护理效率和患者护理质量. 这种数字化方法简化了数据收集,并提高了患者和医疗保健提供者的整体满意度.
科学领域:
- 医疗保健信息学 医疗保健信息学
- 提高护理质量 提高护理质量
- 数字化健康转型
背景情况:
- 患者对医疗服务质量的期望越来越高,需要在医疗服务提供方面取得进展.
- 患者在出院时的满意度是评估医疗保健质量的关键指标.
- 传统的基于纸质的患者满意度调查对护理人员来说耗时且效率低下.
研究的目的:
- 开发和实施电子排放满意度问卷系统.
- 整合基于云的服务,以实现护理领域高效的数据管理.
- 通过数字化转型提高患者和护士的满意度.
主要方法:
- 建立一个电子放电满意度问卷系统.
- 为中国医疗保健环境量身定制的基于云的服务集成模型的实施.
- 与现有的软件平台进行集成,以实现重复使用和快速管理.
主要成果:
- 显著减少以前用于手动数据处理的护理加班时间.
- 提高管理患者出院满意度数据的效率.
- 患者和护理人员报告的更高的满意度水平.
结论:
- 电子出院满意度问卷系统,特别是基于云的集成,为提高护理效率和患者体验提供了可行的解决方案.
- 在护理工作流程中采用数字技术可以有效地满足对更高质量的医疗服务日益增长的需求.
- 开发的模型显示了在医疗保健环境中更广泛应用的潜力,促进了快速管理和满意度.
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