粗鲁和团队表现:通过成员的社会价值导向和协调团队流程产生不利影响
Jake Gale1, Amir Erez2, Peter Bamberger3
1Kelley School of Business, Indiana University.
The Journal of applied psychology
|July 25, 2024
概括
粗鲁伤害了团队的表现,减少了亲社会行为和信息共享. 这项研究表明,工作场所的粗鲁行为如何会对团队结果产生负面影响,并可能产生严重后果.
科学领域:
- 社会心理学 社会心理学
- 组织行为 组织行为
- 团队动力学 团队动力学
背景情况:
- 不礼貌会对个人的表现产生负面影响.
- 关于粗鲁对团队流程和结果的影响的研究有限.
研究的目的:
- 调查粗鲁对团队运作的有害影响.
- 将粗鲁的理论扩展到团队层面.
- 确定粗鲁行为影响团队表现的调解机制.
主要方法:
- 一系列的五项研究采用实验设计,医学模拟和实验室设置.
- 调查团队绩效,信息共享,工作负载分配和社会价值导向 (SVO).
主要成果:
- 遇到粗鲁行为的团队表现明显差于对照团队.
- 粗鲁行为减少了医疗团队的信息共享和工作负载分配.
- 不礼貌减少了团队成员的社会价值导向 (SVO),导致减少了亲社会行为.
- 减少SVO调解了粗鲁对信息共享和团队表现的负面影响.
结论:
- 不礼貌会损害团队的运作和表现.
- 减少社会价值导向 (SVO) 是一个关键机制,将粗鲁与受损的团队流程联系在一起.
- 这些发现突出了工作场所粗鲁行为对团队成果的严重影响,可能包括危及生命的后果.
更多相关视频
06:17A Task for Assessing the Impact of a Partner on the Speed and Accuracy of Motor Performance in Rats
Published on: October 17, 2019
4.9K
11:13The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test
Published on: November 19, 2015
13.7K
相关概念视频
Social Loafing
34.7K
Another way in which a group presence can affect performance is social loafing—the exertion of less effort by a person working together with a group. Social loafing occurs when our individual performance cannot be evaluated separately from the group. Thus, group performance declines on easy tasks (Karau & Williams, 1993). Essentially individual group members loaf and let other group members pick up the slack. Because each individual’s efforts cannot be evaluated,...
34.7K
Bullying
8.4K
A modern form of aggression is bullying. As you learn in your study of child development, socializing and playing with other children is beneficial for children’s psychological development. However, as you may have experienced as a child, not all play behavior has positive outcomes. Some children are aggressive and want to play roughly. Other children are selfish and do not want to share toys. One form of negative social interactions among children that has become a national concern is...
8.4K
Frustration and Conflict: Avoidance-Avoidance, Double-Approach Avoidance
72
Avoidance-avoidance conflict refers to a psychological situation where a person must choose between two or more unpleasant alternatives. These conflicts are particularly stressful because neither option is desirable. This dilemma is often expressed in sayings like "caught between a rock and a hard place" or "between the devil and the deep blue sea." For instance, individuals who fear dental procedures may find themselves torn between enduring a painful toothache or facing the...
72
Relationship Formation
40.0K
What do you think is the single most influential factor in determining with whom you become friends and whom you form romantic relationships? You might be surprised to learn that the answer is simple: the people with whom you have the most contact. This most important factor is proximity. You are more likely to be friends with people you have regular contact with. For example, there are decades of research that shows that you are more likely to become friends with people who live in your dorm,...
40.0K
Social Facilitation
31.9K
Not all intergroup interactions lead to negative outcomes. Sometimes, being in a group situation can improve performance. Social facilitation occurs when an individual performs better when an audience is watching than when the individual performs the behavior alone. This typically occurs when people are performing a task for which they are skilled.
31.9K
Secondary Motives: Affiliation Motivation and Aggression Motivation
321
Affiliation motivation is the intrinsic desire to connect with others and belong to a social group, which plays a crucial role in forming and maintaining personal relationships. This type of motivation is essential for psychological well-being, as it provides individuals with a sense of community and support. An example of this is a student who joins a study group in order to feel a sense of connection. People with high affiliation motivation actively seek social approval, take satisfaction in...
321
