关于心理咨询中心咨询经验的客户认知类型:使用Q方法
Kyoung Hwa Yi1, Yeon Ah Lim1, Jeeyoung Lee1
1Coaching and Counselling, Graduate Schools, Dongguk University-Seoul, 30, Pildong-ro 1 gil, Jung-gu, Seoul 04620, Republic of Korea.
Behavioral sciences (Basel, Switzerland)
|July 27, 2024
概括
这项研究确定了心理咨询中心的四种客户感知类型:治疗关系,服务优先级,辅导员分配和结构元素. 这些发现为客户和专业人士提供了必要的数据.
科学领域:
- 心理学 心理学 心理学
- 咨询研究 咨询研究
背景情况:
- 了解客户的主观经验对于改善心理咨询服务至关重要.
- 客户的感知显著影响了满意度和治疗结果.
研究的目的:
- 探索和分类客户关于他们在心理咨询中心的经历的主观看法.
- 识别不同类型的客户对咨询服务的看法.
主要方法:
- 采用了31名参与者 (P样本) 和33名Q样本的Q方法.
- 数据分析是使用 Quanl 程序进行的.
- 识别并将客户的感知分类为不同的类型.
主要成果:
- 确定了四种主要类型的客户认知.
- 类型1:强调治疗咨询关系.
- 类型2:优先考虑咨询服务.
- 类型3:对辅导员分配的价值.
- 类型4:专注于咨询结构.
结论:
- 客户对心理咨询的看法是多方面的,分为四个主要类别.
- 调查结果为增强客户体验,辅导员培训和机构实践提供了基础数据.
- 这项研究支持基于证据的改善心理咨询的提供.
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