聊天机器人组件对在线查后患有饮食障碍的个体促进心理健康服务使用的影响:优化随机对照试验
Ellen E Fitzsimmons-Craft1, Gavin N Rackoff2, Jillian Shah1
1Department of Psychiatry, Washington University in St. Louis School of Medicine, St. Louis, MO, USA.
The International journal of eating disorders
|July 29, 2024
概括
从聊天机器人重复检查显著增加了饮食障碍 (ED) 患者的心理健康服务使用量. 个性化推也改善了人们对变革的态度,突出了聊天机器人的潜力,可以弥合ED治疗差距.
科学领域:
- 数字心理健康数字心理健康
- 饮食障碍治疗方法 饮食障碍治疗方法
- 医疗服务研究 医疗服务研究
背景情况:
- 饮食障碍 (ED) 的治疗参与度很低,需要创新的解决方案.
- 与在线查相结合的聊天机器人可以识别患有ED的个人并解决护理障碍.
- 驱动EDs聊天机器人有效性的特定组件尚不清楚.
研究的目的:
- 评估四个聊天机器人组件对心理健康服务使用的单独和综合影响.
- 评估聊天机器人组件对聊天机器人感知的帮助性的影响.
- 评估聊天机器人组件对改变饮食/形状/体重问题的态度的影响.
主要方法:
- 一项优化随机对照试验涉及205名个人,他们对ED呈阳性查,但没有接受治疗.
- 参与者获得多达四个聊天机器人组件:心理教育,激励面试,个性化服务建议和重复管理.
- 在基线和2,6和14周进行了对服务使用,帮助和改变态度的评估.
主要成果:
- 重复使用 (后续检查/提醒) 显著增加了心理健康服务的使用.
- 个性化推与变革态度的最有利趋势有关.
- 激励面试增加了感知到的帮助力,但也导致了更大的变化态度的下降;精神教育没有显著的影响.
结论:
- 重复管理是增加EDs聊天机器人干预服务采用率的关键组成部分.
- 个性化推有望改善人们对变革的态度.
- 调查结果将为优化聊天机器人干预提供信息,以解决ED治疗缺口.
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