检查医生特征在基于网络的初级保健医生审查中的作用:观察性研究
Neil K R Sehgal1,2, Benjamin Rader2,3, John S Brownstein2,4
1Department of Computer and Information Science, University of Pennsylvania, Philadelphia, PA, United States.
Journal of medical Internet research
|July 29, 2024
概括
医生特征,如年龄和吸引力略有影响在线评论,但影响很小. 患者对Zocdoc的满意度评级受教育和使用的语言等因素的影响.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健服务研究 医疗服务研究
- 卫生社会学 卫生社会学
背景情况:
- 像Zocdoc这样的在线医生审查平台越来越多地被患者用于提供者选择.
- 这些平台允许患者评价和审查他们的经验,从而影响医疗保健消费者的决策.
研究的目的:
- 调查医生特征与Zocdoc.doc上的患者满意度评级之间的关联.
- 确定性别,年龄,种族,教育程度,所说的语言和面部吸引力等因素如何影响初级保健医生的评级.
主要方法:
- 从30个城市的Zocdoc收集了1455个初级保健医生个人资料的数据集.
- 医生属性 (年龄,吸引力,种族) 从使用面部分析软件的个人资料图片中推断出来.
- 用描述性统计和多变量逻辑回归来分析数据.
主要成果:
- 在Zocdoc的平均整体评分是非常积极的.
- 年龄较大,面部吸引力较低,外国学位和说更多语言与平均评分有负相关性.
- 作为亚洲人和持有骨科医学博士学位的人与更高的评分有积极的关联,而参加南亚医学院和说更多的欧洲/中东语言与负面关联.
结论:
- 医生的年龄,吸引力,教育和多语言能力对基于网络的医生评论产生了小但可衡量的影响.
- 与医生的外表或口音相关的潜在偏见可以影响患者的满意度和潜在的健康结果.
- 需要进一步的研究来了解医生特征和患者评分之间的复杂相互作用.
关键词:
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