心理资本对组织承诺和营业额意向的影响:韩国空姐的证据
1Department of Airline Service, Honam University, Gwangju, Republic of Korea.
Iranian journal of public health
|August 1, 2024
概括
心理资本,特别是希望,通过加强组织承诺,显著降低了韩国空姐的营业额意图. 这凸显了心理资本对航空公司稳定的重要性.
科学领域:
- 组织心理学 组织心理学
- 人力资源管理 人力资源管理
- 航空心理学 航空心理学
背景情况:
- 研究了心理资本对组织承诺和营业额意向的影响.
- 专注于一家韩国航空公司的空姐.
研究的目的:
- 分析心理资本对组织承诺和营业额意向的影响.
- 研究组织承诺的调解作用.
主要方法:
- 调查数据收集了2022年297名韩国空姐的调查数据.
- 评估模型的可靠性和有效性,以证实假设.
主要成果:
- 希望显著降低了营业额的意图 (P<0.05).
- 希望对规范和持续承诺产生了积极的影响.
- 组织承诺调解了心理资本和营业额意向之间的关系,减少了营业额意向.
结论:
- 心理资本在塑造组织承诺和减少营业额意图方面具有重要意义.
- 加强心理资本和组织承诺可以提高航空公司的稳定性,竞争力和服务质量.
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