创建一个可持续的文化,为患者的参与
Ross G Baker1, Carol Fancott2, Adrienne Zarem3
1Professor Emeritus, Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON.
HealthcarePapers
|August 1, 2024
概括
领导者可以通过开发支持性环境来培养有弹性的患者参与文化. 这项研究表明,在COVID-19大流行期间,组织文化如何维持参与,为未来的战略提供了见解.
科学领域:
- 医疗保健管理的管理
- 组织文化 组织文化
- 患者参与 患者参与
背景情况:
- 能够参与的环境对于患者参与策略至关重要.
- 有限的研究存在于领导者在维持患者参与文化中的作用,特别是在像COVID-19流行病这样的危机期间.
研究的目的:
- 检查儿科康复医院内患者参与实践和文化的发展和成熟.
- 为了说明支持性的组织文化如何影响对COVID-19大流行病的反应.
主要方法:
- 使用采访和文档分析进行定性研究.
- 数据来自荷兰布鲁尔维尤儿童康复医院在疫情前后收集的数据.
主要成果:
- 医院展示了一种成熟的参与文化,在疫情期间适应了这种文化.
- 支持性文化是医院危机应对和持续的患者参与的组成部分.
结论:
- 领导力在培养维持患者参与的组织文化方面发挥着关键作用.
- 了解这些动态可以为领导者设计更具影响力和可持续的参与策略提供信息.
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