影响医院病房患者体验的因素:系统性审查
Tingyu Guan1,2, Xiao Chen2, Junfei Li1,2
1School of Nursing, Fudan University, Shanghai, China.
BMC nursing
|August 1, 2024
概括
患者体验受到各种因素的影响,从个体患者特征到公共政策. 解决这些多层次的影响是改善医疗保健质量和患者安全的关键.
科学领域:
- 医疗保健 质量 研究 研究
- 患者体验研究 患者体验研究
- 医疗保健服务研究 医疗服务研究
背景情况:
- 患者体验对于提高临床有效性和患者安全至关重要.
- 识别影响患者体验的因素对于改善医疗保健质量至关重要.
研究的目的:
- 系统地识别和分类影响患者在医院环境中的体验的因素.
主要方法:
- 在六个主要数据库 (PubMed,CINAHL,Embase,PsycInfo,ProQuest,Cochrane) 进行了系统审查.
- 包括138项研究,使用JBI检查清单评估质量.
- 综合使用生态模型的五个领域 (人际关系,人际关系,机构,社区,公共政策) 的发现.
主要成果:
- 确定了164个不同的影响患者体验的因素.
- 这些因素被分为六个领域,与生态框架保持一致,除了与调查相关的因素.
- 所有确定的因素都显示出对患者体验的混合影响.
结论:
- 患者体验是由一系列综合因素塑造的,从个体患者的特征到更广泛的公共政策.
- 医疗保健提供者应采用整体方法来评估患者的体验.
- 开发特定背景的干预措施对于提高护理质量至关重要.
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