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在住院康复中实施实时患者体验反:以规范化过程理论为基础的过程评估
Jan Struhar1, Taylor Walters2, Kristen Gracz1
1Shirley Ryan AbilityLab, Chicago, Illinois, USA.
The International journal of health planning and management
|August 2, 2024
概括
接近实时的患者体验反 (NRTPEF) 在住院康复中是有用和可接受的. 在更广泛的实施之前需要进行改进,但在试点期间,该系统被嵌入实践中.
科学领域:
- 医疗保健管理的管理
- 患者体验 患者体验
- 康复服务 康复服务
背景情况:
- 近实时患者体验反 (NRTPEF) 提供了立即的服务恢复,但在住院康复中未得到充分利用.
- 实施NRTPEF系统对于提高以患者为中心的护理和运营效率至关重要.
研究的目的:
- 评估一种新型NRTPEF系统在住院康复环境中的患者和提供者之间的实用性,可行性和可接受性.
- 了解NRTPEF在常规临床实践中的整合过程.
主要方法:
- 在8个月的时间里进行了一项混合方法的过程评估.
- 数据收集涉及采访和专注小组与领导者和随机抽样患者.
- 标准化过程理论 (NPT) 指导了实施的框架分析.
主要成果:
- 患者和领导者报告了高效率 (中位数为9/10) 和可接受性 (患者中位数为9.5/10).
- 供应商认为该系统可行且可接受 (中位数为7.3/10),这表明数据中继的改进.
- NRTPEF成功地嵌入到提供者实践中 (中位数为10/10),NPT分析揭示了反如何影响重新配置的实践.
结论:
- 创新的NRTPEF系统在住院康复中展示了显著的实用性,可行性和可接受性.
- 存在改进的机会,特别是在数据中继格式中,以优化系统以实现更广泛的实施.
- 该研究强调了NRTPEF的潜力,以加强以患者为中心的护理和康复服务在康复环境中的服务恢复.
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