道德困境咨询服务:顾问的见解
Vanessa Amos1, Phyllis Whitehead2, Beth Epstein3
1School of Nursing, University of Virginia, Charlottesville, VA, USA. vka7q@virginia.edu.
概括
道德困境咨询服务帮助医疗保健提供者解决影响患者护理的系统性问题. 本研究概述了开发和评估这些至关重要的支持系统的框架.
科学领域:
- 医疗保健管理的管理
- 医学伦理 医学伦理
- 组织心理学 组织心理学
背景情况:
- 道德困境源于医疗保健中的系统性问题,影响患者护理质量和安全.
- 常见的原因包括人员不足,资源限制和团队协作不佳.
- 咨询道德困境是一种新兴的干预措施,以支持医疗保健提供者.
研究的目的:
- 探索道德困境顾问的经验和观点.
- 确定开发和改进道德困境咨询服务的关键主题.
- 为这些服务的评估工具奠定基础.
主要方法:
- 定性描述性研究设计.
- 10个半结构面试与道德困境顾问.
- 数据来自两家拥有成熟咨询服务机构的机构收集.
主要成果:
- 确定了关键主题:顾问培训,服务目的,领导力参与,成功指标和服务可见性/可持续性.
- 调查结果表明,建立或加强道德困境咨询计划的框架.
- 开发服务实用性和质量的评估工具的初步步骤.
结论:
- 道德困境顾问为优化咨询服务提供了宝贵的见解.
- 这项研究为创建强大的道德危险咨询框架提供了基础.
- 建议进一步开发评估工具,以评估服务影响.
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