确定社区药房基于膀和肠道服务的关键决定因素
Alan Uren1, Margaret Watson2, Shoba Dawson3
1School of Health and Social Wellbeing, College of Health, Science and Society, University of the West of England, Blackberry Hill, Bristol; Bristol Urological Institute, Southmead Hospital, Bristol, UK.
Research in social & administrative pharmacy : RSAP
|August 3, 2024
概括
社区药房可以提供新的膀和肠道失禁护理服务. 成功的关键因素包括员工培训,资金和解决患者的耻辱感,根据使用COM-B模型的研究.
科学领域:
- 药房实践和公共卫生
背景情况:
- 社区药房处于有利地位,可以扩大膀和肠道失禁护理服务.
- 该COM-B (能力,机会,动机,行为) 模型为了解医疗保健环境中的行为变化提供了一个框架.
研究的目的:
- 探索医疗保健工作人员和社区药房用户关于新药房膀和肠道服务 (PBBS) 实施的观点.
- 为成功和以患者为中心的PBBS的发展提供信息.
主要方法:
- 定性研究采用深入的,半结构化采访与各种利益相关者,包括药房工作人员,服务用户和专员.
- 用专题分析来分析采访数据.
- 结果被映射到COM-B模型上,以确定服务实施的行为决定因素.
主要成果:
- 一个主动的,协议化的PBBS被概念化,包括建议,自助材料,药物支持和推.
- 推动PBBS成功的关键因素包括员工培训,充足的资金,IT支持,宣传活动和政策支持.
- 确定的障碍包括劳动力能力,用户尬和与禁欲问题相关的耻辱.
结论:
- 成功实施PBBS需要仔细考虑各种设计和操作元素.
- 涉及所有利益关方的多方面的共同设计方法至关重要,以确保服务满足患者和医疗保健系统的需求.
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