为什么你的帮助是没有帮助的:一个多阶段的调解模型,探讨了将没有帮助的工作场所社会支持与工作参与联系在一起的机制
Ian M Hughes1, Cheryl E Gray2, Andrea Bazzoli3
1Department of Psychology, North Carolina State University.
Journal of occupational health psychology
|August 5, 2024
概括
无助的工作场所社会支持 (UWSS) 通过挫败基本心理需求,对职业福祉产生负面影响,导致工作参与度下降. 这项研究揭示了这种不利的工作场所需求背后的机制.
科学领域:
- 职业健康心理学 职业健康心理学
- 组织行为 组织行为
- 工作场所的幸福研究研究
背景情况:
- 无效的工作场所社会支持 (UWSS) 被定义为善意但无效的同事援助.
- 现有研究表明,UWSS作为工作场所需求,与职业幸福感负面相关.
- 将UWSS与幸福感下降联系在一起的具体途径在经验上仍未得到充分探索.
研究的目的:
- 构建和测试一个多阶段模型,解释UWSS如何减少工作参与度.
- 研究基本心理需求,挫折感和负面情绪的调解作用.
- 通过不同的研究设计和分析水平来检查这些机制.
主要方法:
- 进行了两项研究:一项每周进行的三波研究 (N=960) 和一项为期5天的日记研究 (N=1,680).
- 该研究整合了工作需求-资源模型,资源保护理论和基本需求理论.
- 在提出的模型中,统计分析检查了直接和间接的影响.
主要成果:
- 部分支持与通过对能力和相关性需求的挫折以及负面影响而减少的工作参与度有关.
- 在不可靠的支持和工作参与之间发现了一种日常联系,这种联系的媒介是关系挫折和负面影响.
- 在这两项研究中都发现了显著的直接和间接影响,支持了拟议的模型.
结论:
- UWSS通过对基本心理需求 (能力,亲属关系) 的挫折和增加负面影响,对工作参与度产生负面影响.
- 了解这些机制对于制定减轻UWSS不良影响的干预措施至关重要.
- 未来的研究应该进一步探索实际影响,并完善干预策略.
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