项目开发为患者报告的行动中的同情医疗保健措施
Eleanor Chatburn1, Elizabeth Marks1, Lucy Maddox1,2
1Psychology Department, University of Bath, Bath, UK.
概括
这项研究开发了21个可观察到的行动,以实践同情的医疗保健,涉及有生活经验 (PLE) 的人,以创建一个新的患者报告的措施,用于各种护理环境.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 患者报告的结果衡量结果.
- 医疗服务研究 医疗服务研究
背景情况:
- 当前的同情护理措施往往是主观的,缺乏实际的清晰度,忽视了心理健康护理的设置.
- 现有的措施限制了生活经验 (PLE) 的人参与他们的发展.
- 在所有医疗保健机构中,需要以患者为中心衡量可观察到的同情护理行动.
研究的目的:
- 启动开发一种新的患者报告措施,以实行同情的医疗保健.
- 为了捕捉任何医疗保健专业人员提供同情护理的可观察到的行为.
- 确保整个开发过程都涉及到PLE.
主要方法:
- 采用了多阶段混合方法的规模开发过程.
- 这些项目是从患者和临床医生采访以及文献综述中生成的.
- 一个经过修改的在线Delphi流程,由专家小组 (患者,临床医生,研究人员) 改进了这些项目.
主要成果:
- 在21个项目上达成共识,这些项目代表了行动中的同情护理.
- 这些项目包括六个方面:理解,沟通,注意,行动,情绪敏感性和联系.
- 开发的项目将作为新的测量尺度的基础.
结论:
- 这项基础性工作为一种新的工具奠定了基础,可以从患者的角度系统地衡量行动中的同情心医疗保健.
- 目前正在进行进一步的研究,以验证和完善拟议的措施.
- 该研究强调了透明度,可复制性和PLE参与措施开发中的关键作用.
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