患者安全文化与患者在医院环境中的体验之间的关系:一个范围审查
Adel Alabdaly1,2, Reece Hinchcliff3,4, Deborah Debono5
1Faculty of Health, University of Technology Sydney, Sydney, NSW, Australia. A.Alabdaly@outlook.com.
BMC health services research
|August 7, 2024
概括
患者安全文化和患者体验是相互关联的,沟通和团队合作是关键. 虽然经常研究员工的观点,但纳入患者的观点提供了对医院安全的更全面的理解.
科学领域:
- 医疗保健的质量 医疗保健的质量
- 患者安全 患者安全
- 医疗保健服务研究 医疗服务研究
背景情况:
- 患者安全文化和患者体验对于评估医疗保健质量至关重要.
- 医院中这两个领域之间的确切关系尚未得到充分证实.
研究的目的:
- 系统地审查和综合现有关于患者安全文化和医院环境中的患者体验之间的关系的文献.
主要方法:
- 一种基于Arksey和O'Malley框架的系统审查方法,由乔安娜·布里格斯研究所改进.
- 进行广泛的数据库搜索 (CINAHL,Cochrane,MEDLINE,PsycINFO,SciELO,Scopus) 和额外的在线搜索.
- 从已识别的研究中根据预定义的纳入标准提取数据.
主要成果:
- 十五项研究符合纳入标准,揭示了患者安全文化和患者体验之间的几个积极的统计关系.
- 有效的沟通和团队合作成为影响这种关系的最重要因素.
- 虽然管理人员和临床医生对安全的积极看法与患者的经验相关,但只有管理人员持有这些观点时,没有观察到这种情况. 定性数据提供了患者和家庭的见解.
结论:
- 患者可以识别医疗保健团队忽视的安全问题.
- 现有的研究主要依赖于工作人员的观点,往往忽视了患者直接的安全文化体验.
- 结合患者安全文化和患者体验评估的进一步研究对于全面了解医院安全和识别间接影响因素至关重要.
相关概念视频
Types of Reports II: Incident or Occurrence Report
809
An Incident or Occurrence Report in a healthcare setting is a crucial document used to record any unexpected occurrence that may or may not have affected a patient, employee, or visitor. Such reports are critical to improving patient safety and include all details leading up to and including the event.
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...
809
Obedience
32.8K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
32.8K
Healthcare Associated Infections II: Preventive Measures
2.6K
Essential infection prevention measures are based on the knowledge of the infection chain, the modes of transmission in healthcare settings, and the use of the best practices in all healthcare settings. Compulsory public reporting of healthcare-associated infection rates is needed to allow individuals and the community to make informed choices regarding selecting a healthcare facility.
The best practices for preventing healthcare-associated infections include hand hygiene, patient risk...
The best practices for preventing healthcare-associated infections include hand hygiene, patient risk...
2.6K
Nurses' Legal Responsibilities II
694
Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and...
Communication between nurses and...
694
Ethical Standards I
788
The American Nurses Association (ANA) created and implemented the first nationally accepted Code of Ethics for Nurses with Interpretive Statements. The Code of Ethics is a living document regularly updated by the ANA and establishes an ethical standard that is non-negotiable for nurses in all roles and settings.
The Code of Ethics provisions outline the nurse's duty to the patient, the healthcare team, the profession, and society. The Code's fundamental principles include advocacy,...
The Code of Ethics provisions outline the nurse's duty to the patient, the healthcare team, the profession, and society. The Code's fundamental principles include advocacy,...
788
Ethical Standards II
654
Ethical standards are the backbone of nursing practice, guiding nurses as they interact with patients, families, and colleagues. These standards are crucial for providing safe, empathetic care centered on the patient's needs.
Nurses are entrusted with upholding various ethical principles and standards. Nurses forge solid therapeutic relationships using trust, empathy, autonomy, confidentiality, and professional competence.
Confidentiality is crucial, embodying respect for individual privacy...
Nurses are entrusted with upholding various ethical principles and standards. Nurses forge solid therapeutic relationships using trust, empathy, autonomy, confidentiality, and professional competence.
Confidentiality is crucial, embodying respect for individual privacy...
654


