私人眼睛,他们看到你的每一个动作:工作场所监视和工人福利
Paul Glavin1, Alex Bierman2, Scott Schieman3
1McMaster University, Hamilton, Canada.
概括
工作场所监控技术与增加心理痛苦和减少工作满意度有关. 这些负面的健康影响源于工作压力的增加,自主权的减少和隐私侵犯,压力扩散的介导.
科学领域:
- 职业健康 职业健康 职业健康
- 心理学 心理学 心理学
- 劳动社会学工作的社会学.
背景情况:
- 组织越来越多地使用监控技术来监控员工.
- 对于工作场所监控对一般劳动人口的健康影响的了解有限.
- 现有的研究往往侧重于特定的脆弱职业.
研究的目的:
- 调查工作场所监控和工人的幸福感之间的关系.
- 检查压力扩散在这种关系中的调解作用.
- 探索监控对心理痛苦和工作满意度的影响.
主要方法:
- 利用一种新的,广泛适用的衡量工作场所监视的整体看法.
- 进行结构方程建模分析.
- 雇佣了3,508名加拿大工人的全国样本.
主要成果:
- 对监视的看法间接地与增加的心理痛苦和通过压力扩散降低工作满意度有关.
- 监视的负面后果是由工作压力增加,自主权减少和隐私侵犯所解释的.
- 压力因素完全介导了监视和心理痛苦之间的关系;由于积极的直接影响,与工作满意度的联系更加复杂.
结论:
- 工作场所监控通过压力扩散对工人的福祉产生负面影响,导致心理痛苦和工作满意度下降.
- 这些发现支持压力过程框架,以了解监控对员工的影响.
- 解决工作压力,自主性和隐私等二次压力因素对于减轻监视的不利影响至关重要.
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