紧急病人的满意度与人文关怀及其相关因素在中国医院:一个多中心的横截面研究
Wei Wang1,2, Xinwen Liu3, Xiulan Shen4
1Department of Nursing, Union Hospital of Tongji Medical College, Huazhong University of Science and Technology, Wuhan, Hubei, China.
Frontiers in public health
|August 8, 2024
概括
患者对中国急诊室的人文护理的满意度与等待时间和感知价值等因素有关. 改善这些方面可以提高紧急护理的质量.
科学领域:
- 医疗保健研究的研究.
- 改善临床实践的改善
- 患者经验研究研究.
背景情况:
- 人文关怀对于提供高质量的医疗保健和患者满意度至关重要.
- 了解患者对紧急情况下的人道主义护理的满意度对于有针对性的改进至关重要.
研究的目的:
- 评估中国紧急病患对人文护理的患者满意度.
- 确定与急诊室患者对人文护理满意度相关的因素.
主要方法:
- 在中国,从10月到2023年12月进行了一项多中心横截面调查.
- 从急诊室的住院病人那里收集了3003份有效的问卷.
- 用一步式多重线性回归分析来确定相关因素.
主要成果:
- 人文关怀的整体平均满意度得分为4.67 ± 0.66.
- 满意度的关键预测因素包括更短的等待时间,陪同人员,医院水平,以及感知到的情感和功能价值.
- 年龄,保险类型和医院类型等因素也与满意度相关.
结论:
- 医院应该专注于提高患者的感知价值,减少等待时间.
- 医院各级都建议改善急诊室的人文护理服务.
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