面向玩家的场员工:参与负责任的博编程及其与推玩家的关联
Gray E Gaudett1, Nassim Tabri1, Christopher G Davis1
1Department of Psychology, Carleton University, 1125 Colonel By Drive, Ottawa, ON, K1S 5B6, Canada.
Journal of gambling studies
|August 8, 2024
概括
场的雇员是场的雇员.
科学领域:
- 行为科学是一种行为科学.
- 博研究 博研究
- 公共卫生 公共卫生
背景情况:
- 负责任的博 (RG) 计划对于减轻博的危害至关重要.
- 面向玩家的场员工在将客户与RG资源联系起关键作用.
- 了解员工对RG计划的参与对于计划的有效性至关重要.
研究的目的:
- 检查面向玩家的场员工对GameSense负责任博计划的参与.
- 确定影响员工与GameSense互动的因素,以及他们推玩家的因素.
- 探索员工参与或不参与负责任的博计划的各种动机.
主要方法:
- 在马萨诸塞州三家场使用GameSense调查了280名面向玩家的员工.
- 利用隐性类分析 (LCA) 来识别不同的员工参与概况.
- 分析了与GameSense信息中心和顾问的认识,访问和交互率.
主要成果:
- 大多数员工都知道GameSense,但参与度各不相同;超过一半的人访问了信息中心,三分之二的人与顾问互动.
- LCA确定了三个类别的员工参与 (综合性,RG,专注的利益) 和两个类别的不参与 (RG能力信念,温和的RG能力信念).
- 更高的员工参与度与增加的玩家推到GameSense相关.
结论:
- 需要有针对性的策略,以提高面向玩家的场员工与 GameSense 等负责任的博计划的参与度.
- 解决不同员工的兴趣和信仰是最大限度地扩大RG倡议的范围和影响的关键.
- 提高员工对RG编程的参与度,加强了场行业的整体负责任博框架.
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