"这是一个事":什么护士长老相信新手护士需要知道管理情绪劳动的管理
1Faculty of Health Sciences, Douglas College, Coquitlam, BC, Canada.
概括
经验丰富的护士分享了管理情绪劳动 (EL) 的智慧,以支持新手护士.
科学领域:
- 护理 护理 护理
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康
背景情况:
- 情绪劳动 (EL) 对护士的心理健康和保养产生负面影响.
- 护理文学缺乏管理EL的实际指导.
- 护士教育工作者努力为新手提供EL管理技能.
研究的目的:
- 探索老年护士对管理情绪劳动的经验知识.
- 确定新手护士在EL方面必须学习的知识.
主要方法:
- 来自688名经验丰富的护士 (20+年) 的定性调查数据.
- 传统内容分析 (CCA) 用于确定主题.
主要成果:
- 在个人,团队和机构领域为新手提供关键建议.
- 主题包括健康的脱离,同行支持,指导和自我倡导.
- 突出了结构性障碍和福利资源.
结论:
- 老护士的智慧重新构思了有关护士情感工作的现有文献.
- 在整个护理实践中,EL需要具体的管理策略.
- 有效的EL管理涉及个人,同行和系统支持,强调对工人权利的自我倡导.
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