患者-住院医生沟通 - 一项定性研究,以评估当前状态,挑战和可能的解决方案
Noreen Afzal1, Asma Altaf Hussain Merchant2, Namra Qadeer Shaikh2
1Department of Surgery, Medical College, Aga Khan University, Stadium Road, P.O. Box 3500, Karachi, 74800, Pakistan. Noreen.afzal100@gmail.com.
BMC health services research
|August 11, 2024
概括
有效的患者与医生的沟通对于医疗保健质量至关重要. 这项在一个低收入国家进行的研究发现了当地居民的沟通技能不佳和制度障碍,强调了需要一个正式的沟通课程的需要.
科学领域:
- 医学教育 医学教育
- 医疗保健通讯 医疗保健通讯
- 定性研究是指质量研究.
背景情况:
- 患者满意度与有效的患者医生沟通有关.
- 虽然在高收入国家研究了患者与住院人员的沟通,但在低收入和中等收入国家 (LMICs) 缺乏研究.
- 这项研究通过探索LMIC学术医疗中心的沟通实践来解决这一差距.
研究的目的:
- 探索目前患者与住院人员沟通的现状.
- 识别有效沟通的障碍.
- 为改善沟通技巧培训提出解决方案.
主要方法:
- 探索性定性研究设计.探索性定性研究设计.
- 在巴基斯坦阿迦汗大学医院进行.
- 60名医疗保健工作者 (临床医生,研究员,住院医生,医学学生) 参加了8个重点小组.
主要成果:
- 居民表现出很差的语言和非语言沟通技巧.
- 确定了不充分的培训计划和可变的学习来源.
- 机构障碍包括缺乏辅导空间和团队内部沟通不良.
结论:
- 多方面的因素导致患者与住院医生的沟通不足.
- 对于居民来说,制定正式的沟通技巧培训课程是必不可少的.
- 标准化培训可以改善医疗保健提供和患者的结果.
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