利用自闭症儿童家庭的反来创建服务导航的数字支持:描述性研究
Meghan Burke1, Chak Li1, Waifong Catherine Cheung2
1Department of Special Education, Vanderbilt University, Nashville, TN, United States.
JMIR formative research
|August 14, 2024
概括
开发一个应用程序来帮助自闭症儿童家庭获得服务至关重要. 用户的反,包括咨询委员会和导航员,对于提高应用程序的可用性和有效性至关重要.
科学领域:
- 医疗信息学 医疗信息学
- 自闭症谱系障碍服务
- 人与计算机的交互
背景情况:
- 家庭在为自闭症儿童提供服务方面面临重大挑战.
- 对于来自贫困背景的家庭来说,这些挑战更加严重,造成了护理机会的差异.
研究的目的:
- 探索共同开发一款旨在改善自闭症儿童家庭服务获取的移动应用程序.
- 收集咨询委员会和导航员关于应用程序功能和可用性的反.
主要方法:
- 一个多阶段的共同开发过程涉及来自不同利益相关者群体的36名参与者.
- 通过采访,焦点小组,观察和调查收集了反.
- 主要应用程序功能包括服务需求仪表板,消息和评估工具.
主要成果:
- 咨询委员会的反重点是提高用户友好性,行动计划,服务识别和提供商信息.
- 导航员推了同行连接功能,更清晰的笔记功能和简化登录的功能.
- 培训后的角色扮演显著提高了导航员的满意度和应用程序的感知效用 (P<.001).
结论:
- 从最终用户,特别是服务不足的人群那里获得反对于有效的应用程序开发至关重要.
- 采用多种反收集方法可以提高应用程序的改进和以用户为中心的设计.
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