员工风险识别和恶意诱导报告:通过新的基于技能的培训进行纵向改进
Deanna D Caputo1, Lura Danley1, Nathaniel J Ratcliff1
1The MITRE Corporation, McLean, VA, United States.
Frontiers in psychology
|August 15, 2024
概括
基于技能的安全培训显著改善了员工报告恶意诱导的情况,这是收集敏感信息的一种方法. 这种增强的风险识别和报告能力在培训后持续了长达12个月.
科学领域:
- 信息安全 信息安全
- 网络安全中的人类因素
- 组织心理学 组织心理学
背景情况:
- 有效的员工风险识别和报告对于许多安全领域至关重要.
- 恶意诱导,对话技巧以谨慎地提取敏感信息,构成重大威胁.
- 传统的以意识为基础的培训可能不足以使员工能够识别和报告这些复杂的威胁.
研究的目的:
- 评估基于技能的新型培训方法的有效性.
- 改善员工的风险识别和报告恶意诱导.
- 在12个月的时间内,将基于技能的培训与传统的基于意识的培训进行比较.
主要方法:
- 一项为期12个月的纵向实验研究与一家大型公司的员工进行.
- 参与者被随机分配到传统的基于意识的培训或为期五周的基于技能的培训计划中.
- 基于技能的培训包括在日常工作环境中进行代实践和反.
- 经过培训后,两组人都接受了12个月的模拟恶意和良性测试消息 (电子邮件和短信).
主要成果:
- 基于技能的培训组在报告恶意诱导方面显著改善,与基于意识的培训组相比.
- 基于技能组的增强报告能力在培训后持续了长达12个月.
- 基于技能的培训在提高员工对复杂诱导技术的警方面比传统方法更有效.
结论:
- 基于技能的培训是提高员工识别和报告恶意诱导的能力的卓越方法.
- 基于技能培训在提高安全意识和报告实践方面的长期有效性得到了验证.
- 这种方法提供了一种可扩展的解决方案,用于加强组织安全,防止信息收集威胁.
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