加强外科手术期间的沟通提高了患者对麻醉服务的理解,感知和满意度:来自调查研究的见解
Rishabh Jaju1, Saurabh Varshney2, Pooja Bihani3
1Department of Anaesthesiology, All India Institute of Medical Sciences, Deoghar, Jharkhand, India.
许多患者对麻醉师的角色缺乏理解. 在麻醉前评估访问期间进行采访调查有效地提高了患者对麻醉服务的知识和满意度.
科学领域:
- 麻醉学 麻醉学
- 患者教育 患者教育
- 医疗保健通讯 医疗保健通讯
背景情况:
- 公众对麻醉师在医疗保健中的关键作用的理解是有限的.
- 麻醉前评估 (PAE) 访问提供了一个机会,教育患者关于麻醉师及其服务.
- 评估患者知识对于改善医疗保健服务和患者结果至关重要.
研究的目的:
- 评估患者对麻醉科医生和麻醉服务的知识.
- 评估基于采访的调查对增强这些知识的影响.
- 探索影响患者对术后护理意识的因素.
主要方法:
- 一个单一的中心,对550名接受选择性手术的患者 (年龄在18-65岁) 的横截面调查.
- 术前和术后采访者辅助的问卷被用来衡量患者的知识和感知.
- 统计分析检查了人口,教育和先前麻醉暴露的相关性 (P <0.05).
主要成果:
- 不到一半的患者理解麻醉师在诱导失去意识中的作用.
- 显著的百分比不知道一般 (55.3%) 和区域 (69.6%) 麻醉技术.
- 高等教育和先前的麻醉暴露与更好地意识到麻醉师的术后作用有关 (P <0.05).
结论:
- 在公众对麻醉学和麻醉师职能的理解方面,仍然存在很大的差距.
- 在PAE,术后期和共享决策 (SDM) 期间以采访为基础的沟通可以提高患者的知识,理解和满意度.
- 有效的沟通策略对于改善麻醉学患者参与和结果至关重要.
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