使用社交网络分析实现弹性性能的工作空间布局:一个案例研究
Flavio Sanson Fogliatto1, Tarcisio Abreu Saurin1, Guilherme Luz Tortorella2
1Industrial Engineering Department, Universidade Federal do Rio Grande do Sul, Porto Alegre, Brazil.
HERD
|August 16, 2024
概括
社交网络分析为新的医院工作空间布局提供了信息,增强了团队的弹性. 这种方法确定了关键人员,并优化了轮班分配,以改善医疗保健运营.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 网络科学 网络科学
背景情况:
- 医院校园扩建需要搬迁关键服务:快速响应团队,医疗值班团队和护理监督.
- 最初的工作空间布局建议是基于事证据,缺乏经验支持.
研究的目的:
- 为设计共享工作空间布局引入社交网络分析 (SNA) 方法.
- 通过分析四个医疗保健弹性能力之间的关系来评估工作空间布局的适用性:监测,预测,响应和学习.
- 利用网络指标优化员工分配并确保一致的集体弹性.
主要方法:
- 一个三阶段的过程,涉及收集有关社交互动和弹性能力的数据.
- 使用社会图形可视化社交网络并告知工作空间布局替代方案.
- 从社交网络指标开发弹性得分,以指导班次分配策略.
主要成果:
- 社交网络指标确定了对服务弹性至关重要的关键个人.
- 社会图形以视觉形式表示在拟议的布局中影响力的人员的空间分布.
- SNA 方法促进了数据,偏好和约束的整合到布局设计中.
结论:
- 基于SNA的方法提供了一种数据驱动的方法,用于创建弹性医疗保健工作空间.
- 这项研究表明,网络指标在优化物理布局和转班分配等操作策略方面具有实用性.
- 该方法支持开发适应性和弹性医疗保健服务提供模式.
相关概念视频
Social Exchange Theory
34.5K
We have discussed why we form relationships, what attracts us to others, and different types of love. But what determines whether we are satisfied with and stay in a relationship? One theory that provides an explanation is social exchange theory. According to social exchange theory, we act as naïve economists in keeping a tally of the ratio of costs and benefits of forming and maintaining a relationship with others (Rusbult & Van Lange, 2003).
34.5K
Social Loafing
34.7K
Another way in which a group presence can affect performance is social loafing—the exertion of less effort by a person working together with a group. Social loafing occurs when our individual performance cannot be evaluated separately from the group. Thus, group performance declines on easy tasks (Karau & Williams, 1993). Essentially individual group members loaf and let other group members pick up the slack. Because each individual’s efforts cannot be evaluated,...
34.7K
Signal Flow Graphs
201
Signal-flow graphs offer a streamlined and intuitive approach to representing control systems, providing an alternative to traditional block diagrams. These graphs use branches to symbolize systems and nodes to represent signals, effectively illustrating the relationships and interactions within the system.
In a signal-flow graph, branches denote the system's transfer functions, while nodes represent the signals. The direction of signal flow is indicated by arrows, with the corresponding...
In a signal-flow graph, branches denote the system's transfer functions, while nodes represent the signals. The direction of signal flow is indicated by arrows, with the corresponding...
201
Sequence Networks of Rotating Machines
98
A Y-connected synchronous generator, grounded through a neutral impedance, is designed to produce balanced internal phase voltages with only positive-sequence components. The generator's sequence networks include a source voltage that is exclusively in the positive-sequence network. The sequence components of line-to-ground voltages at the generator terminals illustrate this configuration.
Zero-sequence current induces a voltage drop across the generator's neutral impedance and other...
Zero-sequence current induces a voltage drop across the generator's neutral impedance and other...
98
Mesh Analysis
598
Mesh analysis is a valuable method for simplifying circuit analysis using mesh currents as key circuit variables. Unlike nodal analysis, which focuses on determining unknown voltages, mesh analysis applies Kirchhoff's voltage law (KVL) to find unknown currents within a circuit. This method is particularly convenient in reducing the number of simultaneous equations that need to be solved.
A fundamental concept in mesh analysis is the definition of meshes and mesh currents. A mesh is a closed...
A fundamental concept in mesh analysis is the definition of meshes and mesh currents. A mesh is a closed...
598
Design Consideration
182
Designing a structure involves a series of considerations, primarily the material's ultimate strength, calculated through tests that measure changes under increased force until the material reaches its breaking point or limit. The ultimate load, where the material breaks, is divided by its original cross-sectional area, resulting in the ultimate normal stress or strength. The ultimate shearing stress is another significant factor taken into account.
The factor of safety is another key...
The factor of safety is another key...
182


