评估ChatGPT®,BARD®,Gemini®,Copilot®,Perplexity®对息护理的反应的可读性,可靠性和质量
Volkan Hancı1, Bişar Ergün2, Şanser Gül3
1Clinic of Anesthesiology and Critical Care, Sincan Education and Research Hospital, Ankara, Turkey.
Medicine
|August 16, 2024
概括
像ChatGPT和Bard这样的人工智能 (AI) 聊天机器人提供了患者难以理解的息护理信息. 他们的答案写在推的6年级阅读水平以上,质量不佳.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健中的人工智能
- 患者教育 患者教育
背景情况:
- 缓和护理信息的可访问性对于患者的理解至关重要.
- 人工智能 (AI) 聊天机器人为提供健康信息提供了一个新的途径.
- 目前还没有对人工智能聊天机器人生成的息护理内容进行全面评估.
研究的目的:
- 评估领先的人工智能聊天机器人的息护理信息的可读性和质量.
- 将AI生成的内容与推的患者教育标准进行比较.
主要方法:
- 进行了一项观察性,横截面研究.
- 五个人工智能聊天机器人 (ChatGPT,Bard,Gemini,Copilot,Perplexity) 回答了100个常见的息护理问题.
- 使用已建立的索引分析了可读性,使用修改的DISCERN和JAMA分数分析了质量.
主要成果:
- 在AI聊天机器人 (P < .05) 中发现可读性存在显著差异.
- 人工智能聊天机器人的响应始终高于推的6年级阅读水平 (P < .001).
- 困惑®显示了最高的质量分数 (修改的DISCERN,JAMA),而双子座®拥有最高的全球质量评分.
结论:
- 目前人工智能聊天机器人生成的息护理内容超过了推的可读性水平.
- 人工智能生成的息护理信息的质量是不理想的.
- 人工智能聊天机器人内容需要在可读性和质量方面大幅度改进,以满足患者教育标准.
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