告诉我更多®作为提供者与住院患者联系的工具:混合方法研究
Bryana Belin1,2, Ishi Aron1,2, Shyam Bhagat1,2
1Northwell, New Hyde Park, NY.
Journal of patient experience
|August 19, 2024
概括
告诉我更多 (TMM) 可以加强医疗保健提供者和患者之间的人文联系. 这种工具可能有助于减少医疗专业人员的同情疲劳和倦怠.
科学领域:
- 医学教育 医学教育
- 医疗保健管理的管理
- 患者体验 患者体验
背景情况:
- 医疗保健专业人员经历了高燃烧率和同情疲劳.
- 这些情况会对患者护理质量产生负面影响.
- 黄金基金会开发了"告诉我更多" (TMM),以促进人文联系.
研究的目的:
- 评估实施 Tell Me More (TMM) 对医院单位的影响.
- 了解TMM如何影响医疗保健专业人员的互动和福祉.
主要方法:
- 这是一项涉及72名医疗保健专业人员的混合方法研究.
- 实施前后的调查. 实施前后的调查.
- 在TMM实施后进行的半结构面试.
主要成果:
- 在8项调查项目中,有3项显示出重大变化.
- 面试内容分析揭示了四个关键主题:与患者的联系,人与疾病的分离,与患者的支持网络的沟通以及与非语言患者的联系.
结论:
- 告诉我更多 (TMM) 有效地加强医院环境中的提供者-患者关系.
- TMM有可能减轻医疗保健提供者之间的同情疲劳和倦怠.
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