简单的,基于办公室的干预措施改善了新患者手访的患者与提供者的关系
Jona Kerluku1, Lauren E Wessel2, Jennifer Bido3
1Department of Hand and Upper Extremity Surgery, Hospital for Special Surgery, New York, NY.
Journal of hand surgery global online
|August 21, 2024
概括
一张患者接触卡在医疗访问期间显著改善了患者的参与度,从74%提高到88%. 这种工具增强了沟通,并保持了高的患者满意度,有助于改善医疗保健互动.
科学领域:
- 医学沟通 医学沟通
- 患者参与策略 患者参与策略
- 改善医疗保健质量 改善医疗保健质量
背景情况:
- 有效的患者-医生沟通对于健康结果,坚持和满意度至关重要.
- 患者经常难以理解和回忆在预约期间分享的医疗信息.
研究的目的:
- 通过使用患者接触卡来评估患者的参与和沟通.
- 通过沟通工具来评估患者与医生的互动.
主要方法:
- 一项介入前后的研究,涉及手术医生的新患者.
- 患者们收到了一个患者接触卡,用于指导他们访问期间的讨论.
- 调查测量了患者的满意度和访问后的参与度.
主要成果:
- 患者参与度显著增加,从74%增加到88%的遭遇卡.
- 保持了高度的医生倾听 (98%) 和患者信心 (72%-79%).
- 整体患者满意度在干预后仍然很高 (96%-98%).
结论:
- 患者接触卡在医疗访问期间增强了患者的参与度.
- 需要进一步的研究来探索提供者参与和患者的结果.
- 像接触卡这样的工具可以提高手术护理的质量.
关键词:
沟通工具 沟通工具 沟通工具手部手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手 ...患者的参与度 患者的参与度报告报告 报告报告访问议程 访问议程相关概念视频
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