导航人工智能在养老院:竞争利益相关者对信任的看法和护理逻辑的逻辑
Barbara Barbosa Neves1, Maho Omori2, Alan Petersen2
1Sydney Centre for Healthy Societies, Sociology, School of Social and Political Sciences, The University of Sydney, Social Sciences Building (A02), NSW, 2006, Australia.
Social science & medicine (1982)
|August 22, 2024
概括
养老院中的人工智能 (AI) 是有前途的,但也面临着挑战. 人工智能开发人员和护理人员之间存在理解和信任的差距,这影响了技术在老年护理中的整合.
科学领域:
- 老年学是指老年学的学科.
- 技术社会学技术的社会学.
- 医疗信息学 医疗信息学
背景情况:
- 随着COVID-19的流行,护理院的系统性问题得到了重视,包括人员配置和医疗质量.
- 人工智能 (AI) 被提出为解决方案,但对其对护理实践的影响的社会伦理担忧正在增加.
研究的目的:
- 探索护理人员和人工智能开发人员如何看待人工智能在养老院的使用和影响.
- 通过社会学镜头了解人类-人工智能护理的概念.
主要方法:
- 与护理人员,倡导者和人工智能开发人员进行了18次半结构化采访.
- 利用社会学方法来信任,结合了关怀和适合逻辑的概念.
主要成果:
- 接受采访的人表示对在养老院的人工智能有积极的看法,同时也有矛盾的看法.
- 在AI开发人员和护理人员之间确定了经验,上下文和知识的划分.
- 发现对"好护理"的理解不同,与人类相关的"温暖"护理和与技术相关的"冷"护理.
结论:
- 人工智能在护理环境中的理解和经验是由不同的社会技术护理逻辑塑造的.
- 在敏感的护理环境中对人工智能的信任水平受到这些不同的观点和知识差距的影响.
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