一个质量改善项目,以提高紧急护士工作场所暴力报告的质量
Journal of emergency nursing
|August 22, 2024
概括
实施电子报告工具显著增加了急救部门的工作场所暴力报告的1000%以上. 该系统旨在改善数据收集,以便制定更好的预防策略和更安全的医疗环境.
科学领域:
- 医疗保健管理的管理
- 职业安全 在职业安全.
- 护理实践 护理实践
背景情况:
- 工作场所暴力是急救部门的一个重要且未被报道的问题,对护士造成严重伤害.
- 报告不足阻碍了对工作场所暴力的理解和有效预防.
- 改进的报告机制对于开发基于数据的解决方案至关重要.
研究的目的:
- 通过改善护士报告来加强紧急部门的工作场所暴力的捕获.
- 识别和减少护士报告工作场所暴力事件的障碍.
主要方法:
- 使用了一种多干预方法,涉及急救护士和管理人员.
- 开发并实施了一种用户友好的电子报告工具.
- 护士通过手机上的QR码访问仪器,减少报告障碍.
主要成果:
- 电子报告工具在两个月内导致工作场所暴力报告增加了1080%.
- 注册护士构成了大多数 (78%) 的记者.
- 暴力事件最常见的是在下午时间的治疗室和分拣区域.
结论:
- 电子报告工具有效地提高了紧急部门在工作场所的暴力报告.
- 新出现的数据趋势可以为工作场所暴力预防策略提供信息.
- 减少报告障碍的持续努力对于培养安全报告文化至关重要.
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