在护理单位实施与护理相关的服务 - - 采访研究
Dorothea Reichert1,2, Karl Gummesson3,4, Lars Wallin5
1Centre for Clinical Research Dalarna, Uppsala University, Falun, Sweden. dorothea.reichert@uu.se.
实施护理相关服务 (CRS) 需要对医疗保健工作人员解决方案进行明确的沟通和明确的目标. 有效招聘和整合CRS工作人员是克服医院护理单位挑战的关键.
科学领域:
- 医疗保健管理的管理
- 医疗保健服务研究 医疗服务研究
- 组织变革 组织变革
背景情况:
- 解决医疗保健劳动力短缺问题需要创新的角色和团队重组.
- 诸如护理相关服务 (CRS) 等任务转移模型在医院环境中提供了潜在的解决方案.
研究的目的:
- 从管理者的角度评估与护理相关服务 (CRS) 的实施.
- 专注于瑞典地区医院系统内的体质护理单位.
主要方法:
- 使用与24个关键利益相关者 (经理,CRS经理,流程经理) 进行个人访谈进行的定性研究.
- 使用实施研究综合框架 (CFIR) 进行的分析.
主要成果:
- 实施涉及合作,但面临挑战:未明确的目标,招聘困难,整合问题以及管理人员的工作量增加.
- 成功的因素包括管理层的合作和开放的心态.
结论:
- 清晰的沟通,有效的招聘和员工整合对于成功实施CRS至关重要.
- 定义的角色,责任和目标对于优化任务转移举措至关重要.
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