当组织成跨学科团队时,在双重归属之间取得平衡,以信任模型为背景:一项定性研究
Ruth-Ellen Slåtsveen1, Torunn Wibe2, Liv Halvorsrud3
1OsloMet- Oslo Metropolitan University, Oslo, Norway. ruthelle@oslomet.no.
BMC primary care
|August 24, 2024
概括
前线医疗保健工作者在属于跨学科团队和他们的专业身份之间经历了冲突. 承认这种双重归属需求可以改善灵活,量身定制的家庭护理服务.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 卫生社会学 卫生社会学
背景情况:
- 家庭医疗保健服务面临着人口老龄化,劳动力压力和财务限制的日益增长的需求.
- 信任模式将服务组织成较小的,自主化的跨学科团队,以提高灵活性和用户参与度.
- 这种模式旨在利用前线工作人员的专业判断来提供定制的,以用户为中心的护理.
研究的目的:
- 在信任模式下,探索跨学科团队中的一线医疗保健工作者的经验.
- 了解团队结构如何影响专业身份和服务交付.
- 确定优化家庭医疗保健的挑战和机会.
主要方法:
- 使用观察和采访 (个人和重点小组) 进行的定性研究.
- 参与者包括挪威家庭医疗保健的领导者和前线工作人员 (护士,治疗师,助理).
- 用专题分析来解释收集的数据.
主要成果:
- 工人表达了他们渴望在跨学科团队和他们的专业同行团体中属于自己的愿望.
- 在培养团队凝聚力和保持专业身份和特定任务的归属之间存在着紧张关系.
- 经验各不相同,突出了前线工作者如何应对这种双重忠诚的多样性.
结论:
- 在信任模型中,前线工作者对双重归属的需求往往被低估.
- 承认和支持这种双重需求可以培养更具支持性的组织环境.
- 这最终可以加强提供灵活,个性化定制的家庭医疗保健服务.
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