准确性,可读性,情感和可操作性的比较分析:人工智能聊天机器人 (ChatGPT和Google Gemini) 与眼科手术局部麻醉的传统患者信息传单相比
Prakash Gondode1, Sakshi Duggal1, Neha Garg1
1Department of Anaesthesiology, Pain medicine and Critical Care, All India Institute of Medical Sciences (AIIMS), New Delhi, India.
The British and Irish orthoptic journal
|August 26, 2024
概括
人工智能聊天机器人为眼科手术信息提供了更好的理解能力,补充了传统的传单. 虽然人工智能在清晰度方面表现出色,但传统的患者信息传单 (PIL) 为患者提供了更完整和可读性.
科学领域:
- 医疗教育 技术 技术 医学教育
- 眼科 患者信息 眼科 患者信息
- 医疗保健中的人工智能
背景情况:
- 眼科手术可以引起患者的严重焦虑和恐惧.
- 有效的患者教育对于明智的决策和减少痛苦至关重要.
- 传统的医疗信息来源可能无法充分满足个体患者的需求或理解水平.
研究的目的:
- 为了对人工智能聊天机器人和传统的患者信息传单进行比较分析,用于眼科手术教育.
- 评估人工智能生成的材料与传统患者材料的准确性,完整性,可读性,语气和可理解性.
- 专注于在眼科手术中进行局部麻醉的患者教育.
主要方法:
- 专家审查员评估了AI聊天机器人 (ChatGPT,谷歌双子座) 的响应和传统的PIL.
- 评估标准包括准确性,完整性,可读性,情绪和可理解性.
- 使用统计分析 (ANOVA,Tukey HSD) 来进行比较性绩效评估.
主要成果:
- 人工智能聊天机器人提供了简化的语言,提高了可理解性和可操作性,尽管PIL通常具有更好的可读性和可访问性.
- 谷歌双子表现出最积极的情绪; PILs表现出卓越的完整性.
- PIL实现了最高的准确性 (4.84 ± 0.37) 和完整性 (4.88 ± 0.33),超过了人工智能聊天机器人 (ChatGPT:4.71 ± 0.5准确性,4.55 ± 0.58完整性;谷歌双子座:4.61 ± 0.62准确性,4.47 ± 0.58完整性).
结论:
- 人工智能聊天机器人显示出作为眼科手术患者教育补充工具的潜力.
- 将人工智能驱动的见解与传统资源相结合,可以增强患者的理解和赋权.
- 利用人工智能和人类专业知识的混合方法可以优化患者教育,以便他们做出明智的医疗保健决策.
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