患者在大型多站点,多专业医疗实践中自我安排的机会:程序描述和7个独特过程的吸收,使患者能够成功地自我安排 (并重新安排) 他们的医疗预约

Frederick North1, Rebecca Buss2, Elissa M Nelson2

  • 1Division of Community Internal Medicine, Geriatrics, and Palliative Care, Mayo Clinic, Rochester, MN, USA.

概括

一个多站点诊所成功地实施了七种患者自我调度方法,导致超过733,000个预约完成. 这些过程简化了获得护理的机会,改善了患者参与管理医疗访问的情况.

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