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Updated: Jun 15, 2025
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学生经营的诊所中的数字报销系统
Parsa Nilchian1, Subhanik Purkayastha2, Gianni Thomas2
1Weill Cornell Community Clinic, Weill Cornell Medical College, 1300 York Avenue, New York, NY, 10021, USA. pan4004@med.cornell.edu.
Journal of community health
|August 26, 2024
概括
数字退款系统显著改善了无保险患者的药物获取,导致使用率更高,退款速度更快,以及总退款金额增加. 这项研究强调了数字工具在医疗保健中对服务不足的人群的好处.
科学领域:
- 获得医疗保健的机会.
- 数字健康数字健康
- 卫生经济学 卫生经济学
背景情况:
- 没有保险的人群在获得医疗保健服务方面面临挑战.
- 数字工具在医疗保健中越来越多地使用,但它们对未保险人群的影响尚未得到充分了解.
- 一家由学生经营的诊所为纽约市无保险居民提供服务,实施了数字报销系统.
研究的目的:
- 评估一个新的数字补偿系统对无保险患者的影响.
- 分析退款量,退款率和退款时间表.
- 为了比较数字退款实施前后的结果.
主要方法:
- 对94名独特患者和2770次退款的药房记录进行分析 (2016年10月 - 2023年5月).
- 患者被分为面对面和数字报销组.
- 人口分析,退款量,退款计数和支付时间在各组和前后实施之间进行了比较.
主要成果:
- 数字退款用户获得了更高的总退款金额 (1131.24美元与289.36美元) 和更快的退款 (56天与62天).
- 数字集团平均要求更多的退款 (47对14).
- 实施后,每月补偿金量翻了一番 (481美元至1298美元),平均每月补偿金增加 (27至45美元),每月患者人数增加 (6至9美元).
结论:
- 数字报销选项有效地促进了无保险患者的药品报销.
- 数字系统导致使用率增加,退款速度更快,总退款金额更大.
- 数字报销系统是改善服务不足人群获得医疗保健的宝贵工具.
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