视频会议中的小谈话改善了对话体验,并促进了人际关系
Andrew J Guydish1, Jean E Fox Tree2
1Department of Psychology, University of La Verne, La Verne, CA, USA.
Cognition & emotion
|August 28, 2024
概括
在视频会议中断期间进行小谈话显著提高了对话的乐趣和未来互动的意愿. 参与小谈话的参与者在谈话后自发地交谈的可能性是三倍以上.
科学领域:
- 社会心理学 社会心理学
- 沟通研究 沟通研究
- 人与计算机的交互
背景情况:
- 小说对社会联系和对话感知至关重要.
- 之前的研究强调了只有音频和只有文本通信的互惠性.
- 在现代视频会议中小谈话的影响需要进一步调查.
研究的目的:
- 为了研究在视频会议中休息期间小谈论对对话感知的影响.
- 评估小谈论对乐趣,未来参与和实际互动的影响.
- 为了确定互惠效应是否延伸到视频媒介通信中的小谈话.
主要方法:
- 两对参与者参与了三次代的任务休息对话.
- 休息包括通过视频会议或关闭摄像机/麦克风进行小谈话.
- 随后的不提及的对话时间也被测量.
主要成果:
- 小话会显著增加了对谈话的乐趣和对未来互动的意愿.
- 参与小谈话的双人有3.5倍的可能性会有不必要的谈话.
- 在本研究中没有发现在其他模式中观察到的互惠效应.
结论:
- 简单的谈话积极影响视频会议互动,增强用户体验.
- 休息时间的小谈话培养了对持续互动的更大愿望.
- 这些发现将小谈的好处扩展到视频介导的沟通环境中.
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