在一般实践中理解老年人与数字健康平台的经验:定性访谈研究
Hanna R Knotnerus1,2, Hà T N Ngo1,2, Otto R Maarsingh1,2
1Department of General Practice, Amsterdam UMC, Location Vrije Universiteit Amsterdam, De Boelelaan 1117, Amsterdam, 1081 HV, Netherlands, 31 613275226.
JMIR aging
|August 30, 2024
概括
老年人发现数字健康平台对初级保健沟通有好处,并注意到改善了可访问性和节省时间. 然而,登录问题和数字素养变化等挑战会影响他们的体验,需要改进平台.
科学领域:
- 老年学是一门学科.
- 数字健康数字健康
- 主要护理是指初级护理.
背景情况:
- 由于人口老龄化,初级保健面临着可访问性挑战.
- 数字健康平台有潜力减少全科医生的工作量.
- 老年人在初级保健中对数字健康沟通的经验尚未得到充分探索.
研究的目的:
- 调查65岁以上的患者使用数字健康作为与其GP的主要沟通工具的经验.
- 确定影响老年人采用数字健康的障碍和促进因素.
- 为了确定实践的数字重点是否会影响老年患者的入学决策.
主要方法:
- 定性研究涉及18个半结构面试与65岁以上的患者,来自两个阿姆斯特丹的全科医院.
- 有目的的抽样确保了基于年龄,数字素养和经验的多元参与者群体.
- 专题分析用于分析转录的采访数据.
主要成果:
- 老年患者报告了积极的经验,包括通过数字健康平台增加了可访问性和有效的沟通.
- 负面经验包括技术困难 (例如登录问题,问卷问题).
- 个人因素 (年龄,数字素养,期望) 显著影响了体验,作为障碍物或促进者;实践数字关注不是一个关键的入学因素.
结论:
- 数字健康平台为老年人患者-医生沟通提供了好处.
- 个人因素极大地影响了老年患者在初级保健中的数字健康体验.
- 对数字健康平台的改进对于所有老年患者平等访问和使用至关重要.
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