虚拟建立的整形外科护理的时间和成本节省,使用时间驱动的基于活动的成本计算:来自学术诊所的教训
Sherry Y Q Tang1, Nishant Ganesh Kumar1, Humza Mirza1
1From the Section of Plastic Surgery, Department of Surgery, University of Michigan.
Plastic and reconstructive surgery
|August 30, 2024
概括
虚拟整形外科的访问节省了大量的时间,并降低了与面对面的预约相比的成本. 这些虚拟选项提供了效率,而不影响患者和医疗服务提供者的面对面时间.
科学领域:
- 整形外科 整形外科 整形外科
- 医疗保健服务研究 医疗服务研究
- 成本效益分析 成本效益分析
背景情况:
- 虚拟诊所访问的采用在整个外科专业增加了,由COVID-19大流行加速.
- 虚拟访问对整形外科门诊机构时间和成本效益的影响仍未得到充分研究.
研究的目的:
- 评估在学术性整形外科诊所进行虚拟与实体访问的时间和成本影响.
- 为了比较医生领导和医生助理领导的访问在虚拟和面对面的形式的效率.
主要方法:
- 使用基于时间驱动的基于活动的成本来分析访问类型.
- 开发了四种访问类别的流程地图:由医生领导/助理领导,面对面/虚拟.
- 通过直接观察收集时间数据,并使用工资和资源数据计算成本.
主要成果:
- 虚拟访问的时间明显短 (24.425.3分钟),而非面对面的访问 (41.148.2分钟) (P < 0.001).
- 虚拟访问的费用大大低于 ($20.70$52.80) 与亲自访问 ($236.00$261.13) 相比.
- 非提供者活动占了大部分面对面访问时间,增加了总体成本.
结论:
- 虚拟诊所访问显示了在整形外科手术中节省大量时间和成本的潜力.
- 远程医疗可以有效地补充传统的面对面咨询,而不会减少患者和医疗服务提供者的直接互动.
- 实施虚拟访问可以优化资源配置,提高诊所的效率.
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