护理人员的集中调度:对文献的快速审查
Lisa Morse1, Hillary Duncan, Lynette V Apen
1Author Affiliations: Department of Research Patient Care Services, Stanford Health Care, Palo Alto, California (Mss Morse and Duncan and Drs Apen and Crawford); and Department of Workforce Optimization, Stanford Health Care, Palo Alto, California (Ms Reese).
对护士的集中安排通过减少加班和合同劳动来提高医院的生产力. 这一策略还提高了员工的留守和经理的效率,从而提高了整体劳动力管理.
科学领域:
- 医疗保健管理的管理
- 护理劳动力优化护理劳动力优化
- 医院运营 医院运营
背景情况:
- 集中调度是管理护理人员和解决短缺问题的关键策略.
- 有效的劳动力分配对于医院的效率和护理质量至关重要.
研究的目的:
- 评估集中调度对护理单位生产力的影响,包括加班,合同劳动和员工浮动.
- 评估对管理人员节省时间,员工感知和留守的影响.
- 探索医院集中调度的当前实施策略.
主要方法:
- 根据Cochrane指南进行了证据的快速审查.
- 搜索了四个电子数据库,查找2013年至2023年间发表的研究.
- 包括12项来自美国住院医院的研究.
主要成果:
- 集中调度导致劳动生产率提高,减少了加班和依赖合同劳动.
- 观察到更平衡的人员配置和减少人员重新分配 (浮动).
- 报告增加了经理的时间节省,提高了员工的满意度和留守率.
结论:
- 集中调度模型对医院的运营效率和护理人员管理有显著的好处.
- 这些发现支持采用集中调度,以优化护理人员的分配和提高工作满意度.
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