媒体依赖的影响:用户和聊天机器人之间的情感互动如何影响人类社交?
Ziying Yuan1, Xiaoliang Cheng1, Yujing Duan1
1College of Communication Science and Arts, Chengdu University of Technology, Chengdu, Sichuan, China.
Frontiers in psychology
|September 2, 2024
概括
人类用户是人类用户.
科学领域:
- 人与计算机的互动.
- 媒体心理学 媒体心理学
- 社会机器人社会机器人技术
背景情况:
- 智能媒体促进了人类和聊天机器人之间的依赖.
- 媒体依赖是社会互动的一个关键因素.
- 了解人类-聊天机器人的情感动态至关重要.
研究的目的:
- 调查媒体依赖对人类社会互动的影响.
- 分析媒体依赖如何影响与聊天机器人的情感互动.
- 探索人与聊天机器人的情感互动和社会互动之间的关系.
主要方法:
- 适应的媒体依赖和人际沟通尺度.
- 从Replika用户收集了496份问卷,有428个有效答案.
- 采用描述性统计,相关性,多重线性回归和调解效应测试.
主要成果:
- 人与聊天机器人的情感互动和人类用户的社交互动之间存在显著的正相关性.
- 媒体依赖积极调节人类和聊天机器人的情感互动.
- 用户的年龄,教育和收入等特征也会影响社交互动.
结论:
- 媒体依赖在塑造人类与聊天机器人的社交互动方面发挥着重要作用.
- 与聊天机器人的情感互动受到媒体依赖的积极影响.
- 进一步的研究应该考虑人机交互研究中的人口因素.
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