在中国27个省份的护士的人文护理能力:一个多中心的横截面研究
Xiaoxiao He1,2, Wei Wang1,2, Lulu Liao1,2
1Department of Nursing, Union Hospital, Tongji Medical College Huazhong University of Science and Technology, Wuhan, Hubei, China.
Frontiers in medicine
|September 3, 2024
概括
中国的护士表现出较低的人道主义护理能力,影响了患者的满意度. 诸如工作满意度,培训和组织支持等因素影响了这一关键的护理技能.
科学领域:
- 护理 护理 护理
- 医疗保健的质量 医疗保健的质量
- 患者的满意度 患者的满意度
背景情况:
- 研究表明,在中国的护士中,人文护理能力水平较低.
- 这种缺陷导致患者对同情心和对护理不满的担忧.
- 提高护士的人文护理对于提高患者满意度和医疗服务质量至关重要.
研究的目的:
- 探索影响中国护士人文护理能力的因素.
- 为提高患者满意度和提供高质量的医疗服务提供见解.
主要方法:
- 在中国的三级和二级医院进行了一项多中心,横截面的研究.
- 从15,653名护士收集数据,使用护理能力清单 (CAI) 和社会人口调查问卷.
- 采用多阶段采样和问卷星平台进行数据收集.
主要成果:
- 在接受调查的护士中,护理能力库存 (CAI) 的平均得分为192.16±24.94.
- 重要影响因素包括职业称号,部门,工作热情,工作满意度和强调自我照顾.
- 其他关键因素包括人文护理培训,家庭支持,同事关系,工资满意度和先前在专科病房的经验.
结论:
- 护士目前表现出适度的人文护理能力.
- 护理管理人员应优先加强人文护理实践和培训.
- 培养支持性的组织文化和促进自我照顾对于改善护士人文照顾至关重要.
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